BEAUTY regimens can be mighty expensive, particularly if you’re forking out for long luscious hair extensions.
Which is why this mum was left fuming after splashing a huge £425 and what she thought was real human hair, only to end up with a dry, itchy scalp and bald spots.
Lacy Price, 27, from Ashford, Surrey, decided to get her hair done on July 6 at a local hair salon – which we have decided not to name.
But soon after, she was convinced the hair was fake and made from horse hair, rather than the 24 inch Russian virgin hair the salon promised.
The mum-of-four, who normally does her own hair, claims she was left devastated after washing her hair to find the extensions were dry and itchy.
What’s more, they had already started to fall out after just two washes, leaving her with several bald patches on the back of her head – which prompted her to contact the salon.
After two washes, I started contacting the hair salon to say my hair has gone like straw and is in bad condition – I was ignored.
Lacy posted the video of her confronting the salon on TikTok where she received hundreds of comments claiming her hair extensions looked synthetic and were not in fact real human hair.
Lacy explained: “I usually do my extensions myself but I wanted to treat myself and I had heard of this salon because they’re very local to me.
“I had booked in for a full head of hair extensions and after they put them in, it felt fine but until you wash it, you don’t know what the hair is going to look like.
“After two washes, I started contacting the hair salon to say my hair has gone like straw and is in bad condition – I was ignored.
“I sent eight emails and didn’t get one response.
“It’s definitely not human hair – she advertised it as Russian virgin hair but I think it could be horse hair because it doesn’t even brush through.
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“Some hair salons will mix synthetic hair in with real hair to make it cheaper for them but I’m a single mum of four and £425 is a lot of money”.
Lacy returned to the salon on a couple of weeks after getting her hair done after claiming to have been ignored.
In the video, Lacy can be heard confronting the salon, while the salon owner fought back.
Lacy said: “I had had enough of being ignored and had enough of the itching so I walked in and asked them to feel the hair and told them it’s in really bad condition.
“I asked them to take the extensions out and give me my money back but the manager claimed there was nothing wrong with it.
Some hair salons will mix synthetic hair in with real hair to make it cheaper for them but I’m a single mum of four and £425 is a lot of money.
“But I know I’ve saved a lot of other women from going to this salon and wasting their money.
“From what I can see on the reviews, I’m not the only one who had a bad experience.
“My hair is very important to me and makes me feel confident so this has really affected me”.
A spokesperson for the salon has reportedly said: “The hair that we provide is 100 per cent human hair.
“There wasn’t an issue with the hair extensions.
“She came into the salon for an appointment to get them removed and went crazy.
“I’ve had threats to my life and livelihood because of this.”
In more hair disaster stories, hairdresser leaves woman with horrifically damaged hair after dodgy bleach job – and it’s completely the wrong colour.
Plus this hairdresser was accused of scamming customers after charging £1.4k for ONE cut & colour.
And this woman’s request for stunning balayage goes horribly wrong as hairdresser bleaches entire head.