MAJOR websites including Amazon, Twitter, Reddit and Spotify went down this morning in a mass internet outage.
Problems began around 11am BST (6am ET) on Tuesday and lasted for an hour, shutting visitors out of some of the world’s most popular web pages.
The New York Times, Guardian, Bloomberg and even HMRC websites were also struck down by outages.
Visitors to affected sites were met with a “503 error” message, and were unable to load the page. The message warned of a “connection failure”.
Independent outage tracker DownDetector said tens of thousands of people worldwide reported issues with various web pages.
It’s unclear exactly what caused the outage, though it’s suspected that the fault lies with Fastly.
The data centre provider, which runs a service designed to speed up loading times for websites, crashed earlier this morning.
Its service requires it to sit between its clients and their users, meaning any wide-scale failure is likely to block visitors from web pages.
On its website, Fastly reported at 10:58am BST that it was investigating the issue, which it called a “global disruption”.
At 11:57am BST (6:57 ET), the company said that it had identified and fixed the problem.
“Customers may experience increased origin load as global services return,” Fastly said.
Multiple websites have since been restored and are now working as normal.
A Fastly spokesperson told The Sun: “We identified a service configuration that triggered disruptions across our POPs globally and have disabled that configuration. Our global network is coming back online.”
The disruption hit hundreds of major websites, including Twitch, Pinterest, eBay, PayPal, Depop and the FT.
Visitors to the affected sites took to Twitter to vent their frustration.
One described how “everything just shut out of nowhere”, while another branded the outage an “internet apocalypse”.
Another tweeted that the internet was “broken”.
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